Starting at $34.95/mo.

+ $159 one-time device fee

The Medical Alert Smartwatch is designed to support your healthy, active lifestyle while keeping you connected to assistance 24/7/365. GPS tracking ensures you have quick access to a trained response specialist anytime, anywhere. In addition to its intuitive interface, the Smartwatch also features a heart rate monitor and step tracking for convenient health management.

mobile medical alert system

Choose your mobile system plan:

mobile medical alert system



Special Offer

Choose a Plan

Have questions? For more information, please call 800-800-2537.

No Long-Term Commitment

Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.

independent senior woman golfing

Why Choose Us

Go Beyond the Help Button

GPS Location Tracking

GPS Location Tracking

The Smartwatch includes advanced GPS locator technology, so you can immediately access help at anytime, anywhere.

Reliable Cellular Network


The Smartwatch is waterproof and can be worn in the shower or bath where accidents and falls commonly occur.

U.S.-Based Support

24/7/365 Help Button

With just the press of a button connect to a trained Response Specialists in one of our U.S.-based response centers who will dispatch help to your location.

Powerful Speaker

Voice Prompts

The Smartwatch will vibrate and talk to let you know when an emergency call is placed, low battery status, device charging, and more.

24/7 Help Button

Heart Rate Monitor

Check your heart rate on demand to help detect possible changes to your health.


Step Tracking

Keep track of your daily activities with step tracking, promoting an active and healthy lifestyle.

Our Products


Connect App Access

  • Manage multiple user
  • Get real-time notifications
  • Pinpoint your exact location

Protection Plan

  • Wrist or Neck Button Replacement
  • Discount on Accessories
  • System Replacement


  • Weatherproof
  • Provide EMTs Access to a Key
  • Less Home Damage

Our Service

How Medical Alert Works


Press Your
Help Button

Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.


Talk to a

Medical Alert's highly trained response specialists are available 24/7/365 to help you.


Get the Right

Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.


Our Satisfied Customers

I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."


I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."


I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"


Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."


I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."


The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."



Frequently Asked Questions

What components are included in Medical Alert’s Smartwatch?

You will receive the waterproof Smartwatch with an adjustable wristband, charging base, charging cable, and power adapter. You will also receive a medical information card and step-by-step set up instructions.

Will the Mobile System work in my area?

Yes, as long as adequate cell coverage is available.

Is the Smartwatch waterproof?

Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that the Smartwatch can be worn in the tub or shower.

How fast will I receive my Medical Alert system shipment?

Shipping times vary based on which option you chose for your order:

  • Ground Shipping – 5-7 Business Days
  • Overnight – Next-day delivery

All orders must be placed before 3 p.m. Mon-Thurs or before 2 p.m. on Friday to qualify for these shipping times. If orders are placed after 3 p.m. Mon-Thurs or after 3 p.m. on Friday the order will go out the next day.

What is the difference between the rate plans?

The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.

For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.

If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.


Have Questions?

Request More Information

Receive more information about Medical Alert and discover the system that is right for your lifestyle.


    Who is the system for?

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